Outsourcing soft HR for companies - effective support for employee development
YOU CAN AFFORD EFFICIENCY AND THE BEST EMPLOYEES!
Outsourcing soft HR - comprehensive support for employee development and talent management
Soft HR Outsourcing is a modern, flexible solution for medium and large companies that want to efficiently organize HR processes and focus on business development and strategy. We take over key development processes such as employee onboarding, competency assessments (180/270/360), creating competency matrices, conducting blended and e-learning training, as well as managing HR communications and pulse/ENG surveys.
Our outsourcing services are based on measurable KPIs and clear, flexible SLAs, which guarantees predictability and increased HR efficiency. With access to a multidisciplinary team of experts - trainers, coaches, labor psychologists and lawyers - and the use of modern HRM and LMS tools (SmartManager®, Smarteedu.cloud), your company gets professional support without having to expand its own HR department.
We provide cost reduction, improved quality of HR services and rapid adaptation to changing market and regulatory requirements. Outsourcing includes competency management, building development paths, evaluating the effectiveness of training and reporting on KPIs, including retention, implementation time and implementation of individual development plans (IDPs). The whole process is carried out in accordance with RODO standards and HR market best practices.
Soft HR outsourcing - scope of services and SLAs
-We take overend-to-end development processes: onboarding, competency assessments, competency matrices, blended and e-learning training, pulse/ENG surveys, HR communications and documentation order in accordance with policies and RODO.
-We manageonboarding processes, periodic assessments, training management and talent development, and communication and leadership support.
Who is soft HR outsourcing for?
An offering dedicated to companies with 50-500+ employees who want to scale HR functions effectively, especially during times of change and rapid growth, and for entrepreneurs looking for measurable improvements in quality and predictable costs.
What problems does soft HR outsourcing solve?
-Chaosof processes and overloaded managers → clear standards and separation of roles.
-Decisionsbased on feedback → implementation of dashboards and KPIs: retention, time-to-productivity, engagement (ENG).
-Lackof consistency in development strategies → personalized competency paths and IDPs.
How we work - standards, security and tools
We work based on established SLAs, RACI matrix and quarterly reviews. We ensure strict adherence to RODO, confidentiality clauses and access control. We use HRM/LMS systems, including our proprietary SmartManager® and the Smarteedu.cloud e-learning platform.
We have a wide set of diagnostic and psychometric tools that improve the precision of recruitment and employee development. Our team includes trainers, coaches, labor psychologists, labor lawyers - a guarantee of comprehensive support.
Measuring the effectiveness of HR outsourcing - KPIs and quarterly reviews
We monitor key metrics: retention (90 days and 12 months), implementation time, competency matrix coverage and percentage of completion of individual development plans (IDPs). We prepare monthly and quarterly reports with recommendations for action.
We also set quick goals for 90 days - visible "quick wins" that build trust and motivation for further cooperation.
How to get started - quick start: diagnosis, SLA and pilot 4-6 weeks
Send a list of processes to be taken over and set priorities for the first 90 days.
Arrange a short diagnosis (30-45 minutes), during which we will clarify the scope and SLA.
Start piloting activities in the selected area, such as onboarding or competency assessments.
Outsourcing soft HR - comprehensive support for employee development and talent management
Soft HR outsourcing is a modern solution for medium and large companies that want to effectively organize HR functions and focus on strategy and business.
We take over key development processes: employee onboarding, competency assessments (180/270/360), competency matrices, blended training and e-learning, as well as HR communications and pulse/ENG surveys.
Our HR outsourcing services are based on measurable KPIs and clear SLAs, which guarantees predictability and efficiency.
With access to experts - trainers, coaches, labor psychologists and lawyers - and the use of HRM and LMS tools (SmartManager®, Smarteedu.cloud), your company gains flexibility, cost reduction and professional support without having to build a large HR department.
Outsourcing also includes competency management, building development paths and evaluating the effects of training, as well as reporting on KPIs such as retention, time-to-productivity or IDP realization.
All of this is done in accordance with RODO standards and industry best practices to support employer branding and long-term talent development in your organization.
We take over end-to-end development processes: onboarding, assessments (180/270/360), competency matrices, training and development paths, pulse/ENG surveys, HR communications and documentation. We work according to an agreed SLA and review calendar.
HR processes in outsourcing: onboarding, assessments, training, competencies
Onboarding and standardization of implementations (checklists, mentors, implementation KPIs).
Periodic and competency assessments, competency matrices, job profiles.
Planning and implementation of training (blended/e-learning), evaluation of effects.
HR communication, pulse/ENG surveys, leadership development activities.
HR documentation order and compliance with policies/RODOs.
Who is soft HR outsourcing for? Companies in development of 50-500+
For companies 50-500+ people who want to quickly organize HR functions without building a large department, for organizations in change/scaling, and for owners expecting measurable results and predictable costs.
What problems HR outsourcing solves (KPIs, ENG, IDPs)
Chaos of processes and overburdened managers → clear standards and division of roles.
Decisions "based on opinions" → dashboards and KPIs: retention, time-to-productivity, ENG.
Lack of development consistency → competency paths and IDPs for teams.
How we work: standards, RODO, security and HRM/LMS tools
We set SLAs, RACIs and a calendar for quarterly reviews. We work with RODO, confidentiality clauses and access control. We use HRM/LMS (SmartManager® / Smarteedu.cloud) or work on client systems.
We have a proven set of diagnostic tools and state-of-the-art psychometric tests to make recruitment more accurate and employee development precisely tailored to the needs of the organization.
We put a team of experts at your disposal: trainers, coaches, labor psychologists, as well as legal advisors and labor law attorneys. This gives you interdisciplinary support without having to maintain your own full-time HR department.
Outsourcing reduces the number of decisions and organizational formalities on your side. In practice: fewer fixed costs and more flexibility than when hiring a full-time HR team.
Measuring the effectiveness of HR outsourcing - KPIs and quarterly reviews
KPIs: 90d/12m retention, implementation time, competency matrix coverage, % of IDPs completed.
Monthly reports and quarterly reviews with recommendations for action.
Goal for 90 days: quick cleanup of priority processes and visible "quick wins."
How to get started - quick start: diagnosis, SLA and pilot 4-6 weeks
Send a list of processes to be taken over and priorities for 90 days.
Arrange a short diagnosis (30-45 min) - we will clarify the scope and SLA.
Pilot start: 4-6 weeks on one area (e.g. onboarding + assessments).
Interested? Check out your company and see where we can cooperate and improve it together. Fill out the questionnaire below and provide your email address and we will send you a diagnosis.
We'll take over operational HR while you focus on strategy and business.
Let's start with a brief diagnosis.
Want to know more details about the soft HR outsourcing opportunity?
Focus on strategic decisions - we'll take over operational HR. The Heuresis team will lead your soft HR from onboarding to leadership development.
What services do we provide in soft HR outsourcing?
A company needs effectively managed people to achieve goals, grow and accomplish tasks and pay should reflect the contribution of individuals to the company. We have the knowledge and tools with which, operating within our client's company, we shape and implement:
Work, knowledge and personnel management strategy
Work, knowledge and personnel management system
Principles of work, knowledge and personnel management
We operationally manage tasks, knowledge and competencies including:
We help managers communicate goals and objectives, evaluate work performance and implement changes
We recruit and develop employees,
We develop and support owners and managers
We stimulate development and commitment,
We help implement change effectively.
We manage compensation.
IF YOUR COMPANY FOR FURTHER DEVELOPMENT NEEDS
COMPETENT AND COMMITTED EMPLOYEES OUR EXPERTS WILL HELP YOU IN THEIR
FIND AND DEVELOP THEM.
GOALS, TASKS AND COMPETENCIES IN ONE PLACE - EFFECTIVELY MANAGED!
What soft HR outsourcing service packages are available?
We have described in detail how we can work with you and have put our offerings into packages:
If you are a small company and your problems concern
organizing work and implementing basic management tools
staff management tools, we have built a minimum package with you in mind!
If your company has already grown, your needs concern
if your company has already grown, your needs are related to diversified problems related to personnel, and you are competing with big companies for employees and want to compete with them!
big companies and you want to win this competition with them! This package of medium
we have created for you and your company!
If your company is already well established and you care about
optimizing expenditures on employee acquisition and development, if you are facing
with numerous problems related to personnel management, work efficiency
work efficiency and knowledge management, we have developed the Optimum Package for you!
If your company operates internationally and you need
partner who will help you in different markets to build culture and potential
personnel then the maximum package is for you.
If you need a package individually for your company
contact us!
Below you will find details of our packages. If you need more information - call us.
Realized
tasks
Minimum package
Medium package
Optimum package
Maximum package
The area of acquiring and developing employees with the needed
competencies and qualifications
V
V
Searching for employees on the Polish market
V
V
V
V
Recruiting employees in the Polish market
V
V
V
V
Searching for employees in European markets
V
Recruiting employees in European markets
V
Searching for workers in global markets
V
Recruiting employees in global markets
V
Preparation of employment contracts
V
V
V
V
Development and modification of scopes of activities
V
V
V
V
Organize and conduct introductory training for the company
V
V
Organization of vocational training
V
V
V
Organization of soft training courses
V
V
V
Monitoring and organization of entitlement training
V
V
V
Organization of other development activities tailored to
needs related to the tasks performed
V
V
Conducting managerial, leadership training, in the area of
organizational culture, values, procedures according to separate arrangements.
V
Stimulating motivation and commitment counteracting
professional burnout
V
V
V
Termination of employment contracts.
V
V
V
Outplacement
V
Build, manage to improve the system of organization
and personnel management
V
V
V
Developing development paths
V
V
V
Monitoring of development paths
V
V
Development of competency profiles
V
V
V
Developing a job structure.
V
V
V
Collaboration in modeling the structure of the organization
V
V
V
Collaborate in building and implementing the organization's strategy
and development of functional personnel strategy
V
V
V
Supporting managers in personnel management
V
V
V
V
Implement employee evaluations linked to performance
of tasks performed
V
V
V
Remuneration management
V
Support in building remuneration regulations
V
V
V
V
Support for building a remuneration system and
remuneration policy
V
V
V
V
Propose measures that effectively link task performance
with pay
V
V
Salary benchmarking
V
Productivity management support
V
Implementation of good practices of performing tasks at
individual positions
V
Collaborate in the effective operation of
providing new versions of system documentation
V
Alerts related to inspection dates of machinery and equipment
V
Support in developing and driving KPIs
V
V
Optimizing HR expenditures
V
Monitoring of HCQ and TCV indicators
V
V
V
Monitoring the effectiveness of: recruitment and development processes -
suggesting improvements
V
V
Seeking and raising additional funds for
training, development and acquisition of employees
V
V
Health and motivation
V
V
V
Negotiating incentive system packages
V
V
V
Optimization of incentive packages
V
V
V
Networking
V
V
Establish and develop partnerships with intersectors in the
in terms of building the company's credibility in the local environment
V
V
Establish and develop cooperation with universities and
schools
V
V
How do we work implementing soft HR outsourcing?
We offer:
an individual, dedicated supervisor who
will work for you
a team of professionals in the field of management
personnel, trainers, coaches and labor law experts who are at the disposal of
Your company
we provide our services using modern
iT tools, which makes your HR available 24 hours a day.
What benefits and savings does soft HR outsourcing bring to our clients?
Many companies can't afford professional HR managers and constant care of employees - with us you get professional partners that you can afford to help!
On average, the director of personals in a company that employs 350 - 400 people - costs about 240 thousand zlotys per month. To this should be added the cost of training, consulting and major recruitment. -in total, even 300 thousand zlotys a year.
With us in the first year you will save 30% in subsequent years up to 40% per year.
You do not incur the costs of sickness, vacations, rotation,
job maintenance, job equipment - and the process of
personnel management is sustainable and stable.
Cooperation with us really pays off - you gain a rich
package of services and measurable cost savings.
Why consider partial or comprehensive outsourcing of personnel processes?
Saving time and resources - you do not hire in-house specialists
Access to ready-made tools, training and systems
Provides assistance from a team of experienced specialists of trainers, mentors, coaches, HR, legal advisors, etc.
Reduces costs associated with capital expenditures for maintenance of technical base, such as software.
Consistency of HR processes with the company's strategic goals....
Provides ongoing and proactive guidance to management and executives.
When can HR outsourcing be the solution to your company's problems?
If you are struggling with:
Lack of funds to hire a professional HR manager
Low efficiency of managerial staff
Difficulties in attracting employees and high turnover rates
Lack of employee commitment
Training courses that do not have an effect
Lack of effective communication within the company and the resulting mistakes
Contact us and we will develop an optimal cooperation plan for you.
What processes are covered by outsourcing HR functions:
Employee acquisition
We carry out recruitment and selection
We create job descriptions and profiles of desired candidates
We build tests to examine the competencies of candidates,
We search for the necessary specialists and conduct the necessary interviews with them
We prepare a set of documents related to employment
We recommend the best legal solutions in the field of labor law
Implementation (onboarding) of new employees to work
We build systems and tools for the introduction of employees to work
We build tools for job instruction
We teach experienced employees how to share knowledge and quickly apprentice them to perform job tasks
Training and development
We build training plans
We help implement them at optimized costs
We conduct systematic evaluation of the effectiveness of training and other development activities
Assessment of professional competence
We build professional competence assessment systems and implement them
We build competence banks
We implement tools that enable polyvalence, i.e. substitutability of employees
We stimulate multitasking of employees
We eliminate the risk of competency bottlenecks
We build motivation and commitment
We measure on an ongoing basis a set of quantitative and qualitative indicators that illustrate the level of commitment and motivation of staff
We recommend to managers the actions necessary to maintain, raise commitment to the expected level
We identify factors affecting the level of motivation and commitment, both increases and decreases
We manage and build the system of remuneration and non-financial motivation
We create systems linked to the achievement of strategic and operational goals and tailored to the needs and capabilities of the company and its employees
We attract optimal partners for cooperation in the field of non-financial motivation
You can outsource the entire HRM or individual processes to us.
How will you know if this action brings results to the company?
Thanks to a proprietary set of HR indicators, we monitor the effectiveness of people management on an ongoing basis. The client receives clear, up-to-date data on the quality and value of the company's human capital - without having to build internal systems. We create and develop a bank of competencies, taking care to fill it optimally with rational expenditures. The entire process is carried out on the basis of proven methodology and the SmartManager® tool - designed for agile human resources management.We bank competencies and take care of its filling with optimal expenditures and investments. The outsourcing we offer is carried out using the proprietary SmartManager® tool and methodology.
Why trust Heuresis by entrusting the organization and running of HR?
We have nearly 20 years of experience in providing consulting and training services.
We bring together a team of trainers, mentors, coaches, HR, legal advisors, etc. throughout the country.
We have a network of partners throughout the country.
We support our services with IT tools including a proprietary work and competence management program and an e-learning platform.
We work in Polish and English.
We work under quality supervision in terms of ISO and competence management
Interested? Check out your company and see where we can cooperate and improve it together. Fill out the questionnaire below and provide your email address and we will send you a diagnosis.
Need to identify what stage of development your company is at? Do a Diagnosis of your organization!
Frequently asked questions - soft HR outsourcing
What is soft HR outsourcing and how does it differ from HR and payroll outsourcing?
Soft HR outsourcing includes development, communication and competency processes (onboarding, assessments, training, development paths, pulse/ENG surveys). It differs from hard HR (human resources and payroll), which focuses on records, billing and employee documentation.
What areas of HR can I outsource?
Onboarding, training (blended and e-learning), 180/270/360 assessments, competency matrices, competency development and career paths, HR communications, pulse/ENG surveys and development documentation, among others.
Why is soft HR outsourcing valuable for companies?
Because a team of experts covers the entire cycle - from process design, to implementation, to ongoing maintenance. It's a reduction in HR, time and organizational costs while increasing quality and predictability of results.
What HR processes are easiest to outsource?
Most often training and recruitment. Competency management (matrices, assessments, IDPs) is also very good, which realistically supports managers in the development of teams.
What KPI reports does the client receive when outsourcing HR?
Standard: 90d/12m retention, time-to-productivity, coverage of competency matrices, IDP implementation, attendance and training effects. We tailor the scope of the reports according to the findings and business objectives.
What is the billing for soft HR outsourcing?
Most often a monthly subscription for the agreed package of activities (SLA). In addition, special projects, such as C-level recruiting, specialized training (competency-based, hard - e.g. accounting) may be paid for.
Is soft HR outsourcing compliant with RODO?
Yes. We work on the basis of security policies, entrustment agreements, access control and auditability of activities. HRM/LMS tools support process and technical compliance.
How does HR outsourcing support employer branding?
It standardizes HR onboarding and communication, develops competency paths and leaders, improves the employee experience (EX) and delivers measurable results - which strengthens the employer brand.
We operate on modern HRM/LMS tools (SmartManager®, Smarteedu.cloud), in line with global trends.
We combine consulting, education and stakeholder collaboration, and on top of that we support HR reporting (ESG/CSRD).
We also work with tools for satisfaction, engagement, organizational climate, culture and psychometric testing, which we apply to development services.
In this way, we provide full HR - including cyclical reports - which reduces managers' time, gives comparability of results and facilitates decision-making.
We are able to implement many trainings on our own, while in IT, quality and health and safety we work with trusted partners.
That's why cooperation with Heuresis is easy - we offer a full support package, including for cyclical activities such as surveys and evaluations.
Does outsourcing with Heuresis mean eliminating my HR department?
No. Our services can strengthen and elevate the HR implemented by your team.
We act as change agents or interim managers - we design and modify processes according to market needs,
and operations can remain on the side of the HR department. On our side remains the supervision of the efficiency of operations and coordination of the HR platform.
How to prepare for the start of outsourcing with Heuresis?
It is worthwhile to establish scopes, expected results, milestones and organizational principles (e.g. on-site presence vs. hybrid work, meeting intervals). Based on this, we define SLAs and timelines.
What does operational collaboration and reporting look like?
We work iteratively (monthly reports, quarterly reviews), providing KPIs and recommendations. We agree on a fixed rhythm of communication with management/HRBP and a common task board in HRM.
What tools and integrations do you use?
We use HRM/LMS (SmartManager®, Smarteedu.cloud) or client systems. If needed, we integrate with ATS, SSO and other internal tools to centralize HR data.
Do you help with ESG/CSRD and HR reporting for corporate governance?
Yes. We collect and organize HR data, build metrics, facilitate reporting and compliance with standards (including ESG/CSRD) - straight from HRM.
How does the collaboration start - is there a pilot?
Yes. We usually start with a pilot of 4-6 weeks in a selected area (e.g. onboarding + assessments) to quickly show "quick wins" and refine scaling.