Excellence in Business Negotiations ©℠- course, negotiation training for managers, salespeople and buyers

YOU ARE CORDIALLY INVITED TO THE EFFECTIVE AND THEREFORE HIGHLY REGARDED TRAINING IN EXCELLENCE IN BUSINESS NEGOTIATIONS©℠ WITH THE POSSIBILITY OF CERTIFICATION BY THE AMERICAN CERTIFICATION INSTITUTE (ACI)!

Become an effective and certified business negotiator

Negotiations are an integral part of the work of a manager, trader, buyer and leader. If you want to conduct them with greater confidence, professionalism and effectiveness - the Excellence in Business Negotiations©℠ course is for you.

This highly regarded, hands-on training prepares you to negotiate in a variety of contexts - domestic and international - and enables you to earn the prestigious ACI® / CIPN® (Certified International Professional Negotiator) certification.

Who is this training for?

This negotiation course is designed for people who:

  • conduct business negotiations - external or internal,
  • are managers, salespeople, buyers or consultants,
  • operate in international environments and want to adapt their negotiation style to the culture,
  • want to develop the ability to exert influence in an ethical manner,
  • want to earn an international negotiation certification.

What will you learn?

During the training you will learn how to conduct negotiations that end in success - but not at the expense of relationships. You will learn:

  • how to apply the psychology of influence and exert influence ethically,
  • how to plan and conduct negotiations with clients, partners and your team,
  • what the full structure of the negotiation process looks like,
  • how to use negotiation techniques and tactics at different stages of talks,
  • how to negotiate cross-culturally - respectfully and effectively,
  • how to behave in difficult situations and maintain a professional image.

ACI® - CIPN® certification - a negotiator with proven competence

After completing the course, you can take the ACI® exam and earn the Certified International Professional Negotiator (CIPN®) designation.

  • ✔️ Globally recognized certification,
  • ✔️ Confirmation of your negotiation competencies,
  • ✔️ A differentiator on the job market and in business dealings.

You can take the exam independently, but we recommend full participation in a training course that combines theory, practice and exchange of experience in a safe environment.

Blended-learning formula - modern and convenient

The training is delivered in a blended-learning formula, which combines:

  • live workshops - with experienced negotiators-practitioners,
  • online modules - available 24/7 on an e-learning platform,
  • pre-course competency test - which diagnoses your level and development needs.

International standards - EQF, WRL and ACI®

The course program is based on the highest quality standards:

  • American Certification Institute® (ACI®),
  • European Qualifications Framework (EQF) - Level 3,
  • World Reference Levels (WRL) - level 3.

This will make your competencies internationally recognizable and comparable.

Why take part?

  • ✔️ You will learn how to negotiate effectively, but with class and ethics,
  • ✔️ You will acquire practical negotiation techniques and tools,
  • ✔️ You will improve relationships with partners and clients,
  • ✔️ You will become CIPN® certified, globally recognized,
  • ✔️ You will grow professionally and gain a competitive advantage.

Invest in the power of negotiation - join Excellence

You don't have to be a born negotiator to negotiate effectively.

Learn the methods, practice the techniques, gain confidence.

Join Excellence in Business Negotiations©℠ and earn your ACI® / CIPN® certification!

Enroll now - seating is limited!

RESERVE!

Training in 2025:

november 18 - December 3 (ENG)

november 25 - December 17 (EN)

Trainings in 2026:

17-18.02 i 03-04.03.202614-15.04 i 27-28.04.2026

SETTLE MORE AND BUILD LASTING RELATIONSHIPS!

APPLYAND RESERVE A SEAT!
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With Excellence in Business Negotiations training ©℠:

  • you will discover the role of psychology and sociology in negotiations
  • you will learn the methods, techniques and tactics used at different stages of the negotiation process
  • you will receive a whole range of tools, that will help you use the knowledge of negotiation in practice
  • you will shine at any meeting you will shine at any business meeting thanks to the knowledge (and ability to apply in practice) of the principles of etiquette of negotiation talks or efficient adjustment of the style of conducting negotiation style to the cultural background of your interlocutor
  • you will consolidate or strengthen your position in your company, making yourself known as a good, and therefore effective negotiator
  • you will obtain an ACI certificate, thanks to which you will credibly and quickly demonstrate your skills in negotiations

EXCELLENCE IN NEGOTIATIONS©℠ COURSE IN NUMBERS

  • More than 150 negotiation courses delivered
  • Trained more than 1500 effective negotiators
  • More than 3600 hours of training work with people negotiating diverse contracts
  • More than 80 certified negotiators in Poland and 5600
    in Europe, Asia and USA
  • Types of simulations used: commercial, restructuring, internal changes, complaints, acquisitions, strategic alliances and others
  • Most interesting industry: trade show booth development around the world
  • Most common issues: margin defense, establishing profitable business partnerships.

What does the training consist of?


Competency survey

From the survey you will learn what you should learn. It will allow you to monitor whether you are completing this knowledge and skills you need during the training.


Access to the e-learning platform

You will have access to the platform throughout the course and up to two months after the course ends. E-learning includes both materials and gives you the opportunity to communicate quickly with your group mentor and other trainees.


Workshops with the trainer

During the workshop you will practice specific skills, develop or obtain managerial tools that will allow you to work effectively.


Certification exam

You will take the exam at the level of your choice and it will vary depending on the level.


Tool base

We know the loneliness of a boss, so we offer you access to a community of professionals and consultants with whom you can exchange experiences, consult and inspire on an ongoing basis.

Exam and certification

The exam consists of a test of 80 single-choice questions and, depending on the level you choose, a presentation of a management task or management project.

Only with us will you receive a certificate issued by the American Certification Institute (ACI) - a globally recognized company that has been in business since 1999 and continuously adapts its certification requirements to rapidly changing business realities.

American Certification Institute certification

Why certify with the American Certification Institute®?

  • This is a certification prepared by professionals for professionals, so it is very practical.
  • Long experience - the company has been in business since 1999.
  • More than 1 million certificates issued worldwide
    in various fields - including 122,000 managerial certificates.
  • Convenience and flexibility - you can take the theory part online when you want, and we will adjust the date of the practical part to suit you.
  • Certification requirements are continuously adapted to changing business realities.

Excellence in Negotiations ©℠ course with certification at the level of: CERTIFIED INTERNATIONAL PROFESSIONAL NEGOTIATOR (CIPN)


To participate in the course we invite:

  • Traders, buyers and managers who are preparing for difficult business discussions related to business mergers, acquisitions, restructurings, strategic alliances.
  • Traders, buyers and managers at all levels who are engaged in negotiations with business counterparties,
  • Traders, buyers and managers who want to achieve better results in their business conversations,
  • Salespeople, buyers and managers who wish to develop their negotiating competence and become more confident in their business conversations.
  • Traders, buyers and managers of companies who are preparing for difficult business talks related to mergers, acquisitions, restructuring, strategic alliances.
  • Traders, buyers and managers who wish to confirm their negotiation competencies with an international certificate.


CONTENT RANGE

TRAINING COURSES IN NEGOTIATION

EXCELLENCE IN NEGOTIATIONS©℠

WITH THE POSSIBILITY OF CERTIFICATION AMERICAN CERTIFICATION INSTITUTE (ACI)

CERTIFIED INTERNATIONAL PROFESSIONAL NEGOTIATOR®

MODULE I - PSYCHOLOGY OF NEGOTIATIONS

1.Psychological laws of negotiation.

2.Exerting social influence during negotiations.

3.Self-analysis of reactions to psychological laws and rules of social influence applied by interlocutors and persuasive messages

4.Advanced verbal and non-verbal communication techniques during negotiations.

5.Competencies and profile of a negotiator.

MODULE II - CONDUCTING NEGOTIATIONS

  1. Negotiation house - elements, namely:

-Psychological laws that occur in negotiations.

-Management of the negotiation process

-Competence of the negotiator or team (style, technique).

-Setting and defending negotiation objectives

-Negotiation techniques and tactics at each stage of the negotiation process (60 negotiation tactics and behaviors). -

2. the 3S of negotiation - strategy, style, negotiation scenario.

3. Management of the negotiation process

-Negotiation planning (recognizing the Negotiation Partner, setting goals, selecting a negotiator or negotiation team, BATNA).

-Conducting negotiations: -starting negotiations (opening process, exit with negotiation parameter, tactics to start),

-negotiating proper (building the value of negotiating parameters, the art of giving way, conflict management, argumentation, negotiating tactics used during),

-final negotiations (testing limits, tactics to close the negotiation process).

-Closing negotiations (documenting negotiations, drafting an agreement).

MODULE III - GLOBAL NEGOTIATIONS AND ETIQUETTE IN THE NEGOTIATION PROCESS

Conditions and cultural differences in negotiation processes

The country of origin of the negotiator and the values and style of negotiation.

Diplomatic protocol, or "who before whom"

Etiquette in negotiation talks

Behavior in various negotiation and business situations (conferences, receptions, meetings)

8 strengths of Heuresis, or why you should train with us


We have 20 years of experience in training managers

We have worked and continue to work with managers at all levels of companies of different industries and sizes, so regardless of whether your company is a locally operating microenterprise or a multinational corporation - with us you're sure to find something for yourself.

Only with us will you get certified by the American Certification Institute (ACI)

We value your time: we train using blended learning - a modern formula that combines live classes with those held online. It allows us to optimize your training time, or more precisely to cut it in half on average.

We focus on practice: we believe that the most important thing is not the acquisition of knowledge itself, but the use of knowledge in everyday life, which is why the classes conducted by our trainers are practical and contain only content and tools ready for use in professional work.

Highly qualified and competent trainers: our trainers know well what the knowledge they pass on is supposed to be used for, so they are focused on the effectiveness of the training and solvingtheproblems of the participants.

We take care of you also after the training, offering you access to the database, exchange of experience and consultation.

We take an individual approach to each client, including financial issues, so you can be sure that we will discuss the details of payment for your training with you individually and offer favorable terms.

Do you want to achieve better results in negotiations and build lasting business relationships?

Apply today!
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OUR TRENER


MONIKA WALANCIK

Experienced trainer, expert in the field of law. Lawyer running her own law firm in Krakow. Member of the Krakow Bar Association. Coordinator at the Student Legal Clinic of the Jagiellonian University. Graduate of the Jagiellonian University and the School of Ukrainian Law at the Jagiellonian University and the National University of Kyiv-Mohyla Academy. He speaks English, Russian and Ukrainian. He conducts projects supporting employers in negotiation, mediation and dispute resolution. She engages in social support projects, is active in advocating for refugees in Ukraine, and works with NGOs and non-governmental organizations.

She holds the Certified International Professional Trainer® (CIPT®) and Certified International Professional Negotiator® (CIPN®) certificates.

She specializes in providing training in negotiation, coaching, labor law, and legal consulting projects.

PRICE LIST


Value of a full blended learning course

6800 PLN + VAT


The full blended learning course includes:

  • Competency testing, the test provides valuable information about what you can learn from the course,
  • E-learning, facilitates learning prior to the onsite sessions and allows you to learn new and consolidate the content learned during the course
  • 4 days of intensive workshops, full of practical exercises
  • Post-test - will illustrate to you how much you have learned during the course

You can also choose individual elements of the course and learn at your own pace


The following parts of the course are available:

  • Competency survey - through which you will identify your competency gaps and opportunities for professional development -.

300 PLN + VAT


If you also want to get certified, the cost of certification is $410, converted at the average exchange rate of the National Bank of Poland.


As part of the training, you will receive training materials in the form of knowledge pills and access to electronic materials on the platform e-learning platform.

Each person participating in the training will receive an individual certificate confirming the acquired and developed managerial and leadership skills.

The price of the training also includes lunch and refreshments during the during the training.


NEXT STEPS


  1. Send an application form

2. Fill out the competency survey

3. Log in to the elearning platform and start learning about particular issues

4. Apply for a stationary workshop on a selected date and share your knowledge and learn about the experiences of others

5. Use the knowledge base provided on the platform and develop at an accelerated pace!

6. After the course, check what you have learned by completing an ex-post survey!

Interested? Don't delay!

Frequently Asked Questions (FAQ)

Do you provide training in crisis negotiation?

Yes. We work with police negotiators and also cover the topic of crisis negotiations - including those such as border situations or suicide incidents in companies. We teach how to act calmly, responsibly and effectively.

How many years have you been conducting negotiation training?

We have been conducting negotiation training for more than 20 years. We are constantly developing the program in cooperation with experts from Poland and abroad.

How many people have participated in your trainings?

Thousands of people and dozens of training groups have already participated in our trainings - both in open and closed (company) format.

Is the training suitable for beginners and advanced?

Yes. Thanks to the pre-course competency test and the flexible blended-learning formula, we tailor the training to the participant's level.

What approach to negotiation do you take?

We focus on an ethical and professional approach - we teach how to exert influence with class, respect and effectiveness, regardless of the context.